The Conversational Intelligence API

Semarize is a Conversational Intelligence API. It turns sales calls, transcripts, emails, and chats into structured data your CRM, BI tools, and internal apps can use, without anyone reading the transcript. Plug it into your existing recording stack and get typed signals back on every conversation.

No. Semarize sits behind the tools you already use - Gong, Chorus, Fathom, Otter, Aircall, Zoom, and others. Your reps keep their existing platform, and Semarize processes the recordings or transcripts those tools produce. No new bots, no rip-and-replace.

Sales calls, customer support chats, internal meetings, recorded video, transcripts, and email threads. Anything that arrives as audio, transcript, or text can be passed through the API. The output is the same structured data regardless of the input format.

Typed, structured data: booleans, scores, categories, and string lists, every field with confidence and reasoning. The output is designed to land directly in CRM fields, BI tables, automation triggers, and dashboards. No parsing, no transcript scanning, no manual review required.

Yes. You define the criteria as reusable Bricks, bundle them into Kits per workflow or team, and call the Kit on every conversation. MEDDIC, MEDDPICC, BANT, your own discovery framework - all of them work. Scores, gaps, and evidence come back on every run.

Yes. Upload your product docs, playbooks, pricing, and policies into a knowledge base, and Bricks evaluate conversations against your specific business context. Pricing changes, deprecated messaging, and policy updates flow through automatically when you refresh the documents.